Returns & Exchanges
At SŚAINT, we want you to be completely satisfied with your fragrance purchase. If your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unopened and unused products.
Initiate Your Request
Contact our concierge team via the online portal with your order number and reason for return to receive a pre-paid shipping label.
Secure the Product
Ensure the fragrance is in its original, unopened packaging and place it securely inside the shipping box with the original packing slip.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.
Refund Processing
Once our quality control team inspects the returned item, your refund or exchange will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing