Frequently Asked Questions
Everything you need to know about your SŚAINT experience.
Are SŚAINT products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and formulated without any animal-derived ingredients. We are committed to ethical beauty standards.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for unopened and unused products in their original packaging. Please contact our support team to initiate a return process.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your ingredients safe for sensitive skin?
While our products are dermatologically tested, we recommend reviewing the full ingredient list on each product page and performing a patch test before full application if you have highly sensitive skin.